Shipping Policy
Shipping Policy
At Clova (operated by WORLDBIZ INC, Portland, Oregon, USA), we are committed to getting your order to you as quickly and reliably as possible. We ship to the United States, Canada, and Australia.
Free Shipping
We offer free standard shipping on all orders over $69 to the United States, Canada, and Australia. No code needed — free shipping is automatically applied at checkout.
Shipping Rates
| Destination | Standard Shipping | Estimated Delivery | Free Shipping Threshold |
|---|---|---|---|
| United States | $6.99 | 5–8 business days | Free on orders $69+ |
| Canada | $9.99 | 8–12 business days | Free on orders $69+ |
| Australia | $9.99 | 10–14 business days | Free on orders $69+ |
Processing Time
All orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a shipping confirmation email with your tracking number once your order has shipped.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.
International Shipping
We currently ship to the United States, Canada, and Australia. We are working on expanding to additional countries. Sign up for our newsletter to be notified when we ship to new destinations.
Questions?
If you have any questions about your order or shipment, please contact us at care@clovaco.com. Our team responds within 24 hours, Monday through Friday.
WORLDBIZ INC | 5441 S Macadam Ave, Suite R, Portland, OR 97239, USA